Effective communication is a vast field fraught with a seemingly limitless number of landmines – and that is on a day where it’s ‘business as usual’. Well – currently it is not business as usual and the potential pitfalls of interpersonal communication loom large in many relationships, partnerships and corporations. In times of stress it is the brain’s job to keep us safe – that means the body is flooded with adrenalin and higher brain function is paused (effective decision making) so we can focus on escaping the looming danger. This is likely not something that you don’t already know, but what if that heightened stress response continues for days? Weeks? Or even months?

What happens is our ability to engage in effective communication, clear thinking and clear decision making degrades – as real estate in our brain is taken up with vigilant soldiers looking out for the perceived threat we constantly hear about. In other words, constant perceived threat + increased stress + diminished clarity of thought = recipe for effective communication disaster.


So where does this leave us in this time of stress?

It Leaves Us With Opportunity!

Never has there been a time when the impact of ineffective communication can be so damaging but never has there been a time when the power of effective communication is so necessary; 

  • bridge gaps of misunderstanding in times of emotional turmoil
  • offer clarity in times of insecurity
  • empower others in times of uncertainty

Now, before we go any further, don’t panic, improving your communication is not – yet another thing – you have to take on or learn in this time when your life feels already like it is in a state of constant upheaval and change. Getting started means only a shift in awareness. Improving your ability to communicate with yourself, your partner or your colleagues begins with a deep breath and a slight shift in your attention.

Sandbox has partnered with Ovation to present a series of videos which offer thought provoking conversation, a little laughter and some concrete tools to help you shift your perspective about how and why you communicate the way you do. In a time when physical distancing is a reality, it is more important than ever to feel as though you are able to clearly express your thoughts, fears and hopes. We all know that with face to face communication it is easy to be misunderstood – in times of heightened personal and professional strain and only virtual communication to keep many of us connected, occasional miscommunication is almost a given. Take this opportunity to join Ovation and their special guest, counselling therapist Kimberly Schaschl as they unravel some of the mysteries of effective communication.

About the contributorS:

In their highly interactive workshops, OVATION speaker trainers have helped countless individuals transform their ability to connect to their audience and deliver authentic and meaningful messages with impact. Now, more than ever, communication with some oomph is an essential skill. At a time when our emotions swing from overwhelmed to irrational, our ability to communicate effectively follows suit and it can be hard to remove the anger, frustration or even fear from our voice, let alone from our message … and that can have all manner of consequences.

Shona Welsh, BA, MCEd, CHRL, CCC is a communication and speaking expert who has won numerous speaking, writing and learning design awards. The author of several books and designer/facilitator of hundreds of international workshops in speaking and communications, she has held international senior executive positions over three decades. She teaches extensively about leadership, communications, and innovation with numerous universities and colleges.

Jan Bailey BA, MAEd is a communication and speaking expert who has designed and delivered hundreds of workshops internationally on public speaking, stage presence, on-camera presentations, and communication. Along with writing and producing a ten-part career development series of books, Jan’s 27-year career has involved extensive on-camera experience as a television host along with being a long-time professor of communications.

Kimberly Schaschl BA BEd M.Ed Psych is a counselling therapist who has worked in the field of mental health and education for over 30 years. She has a wealth of experience assisting clients from school age to adulthood on a wide range of mental health and life management issues. She is a registered member of the College of Licensed Counselling Therapists of New Brunswick.

Leave a Reply

Your email address will not be published. Required fields are marked *